We continue to provide a face to face bilingual service to enable people to access normal everyday services such as council tax, housing benefits, debt management, school admissions, universal credit, and pension credit.
The service has evolved as communities have changed and we are now seeing an increase in number of clients from Afghan, Ukranian and Eastern European communities. We provide a wrap around service and ensure that people are supported from other services that we provide to meet their needs such as Job Club, Pantry, Skills Training and ESOL.
Our drop-in service is available to the public from Monday to Friday, running from 9:30 AM to 1:30 PM. We welcome individuals seeking assistance during these hours to access our support.