Here are some of the things you will learn-
- How to declutter your speech
- The importance of clear word boundaries
- The value of silence
- How to communicate sensitively with each young person in a way that maintains their dignity
- A more intentional use of facial expressions, gestures and body language
- Why phrasal verbs confuse non native English speakers, and how to spot them.
- The problem with using idioms and metaphors
- How to give your listener the processing time they need
- When to rephrase, and when it’s better not to.