Barnardo’s BN(O) Helpline

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Barnardo’s Boloh Helpline is pleased to announce the expansion of our service to support Hong Kong British Nationals (Overseas) and their families to successfully settle in the UK.  The project is funded by Department for Levelling Up, Housing & Communities until 30 June 2022. 

The Helpline will offer advice on a range of issues, including but not limited to housing options, accessing education, welfare benefits, integration and resettlement.  We also provide emotional support and six free sessions of psychotherapy delivered by qualified Barnardo’s therapists. These sessions can take place remotely via telephone or online at a time that works for you.   Barnardo’s has a long history of providing mental health support to children, young people and adults and has a large pool of culturally informed therapists who speak a range of languages, including Cantonese, and English.

Helpline Advisors can also offer practical support such as food vouchers and access to digital devices.  

You will be allocated a dedicated Advisor who will work with you over a series of calls to ensure that you have someone to talk to, and access to all the support that you need. 

The helpline is open:

Monday – Friday (10am-8pm)

Saturday (10-3pm)

– via phone 0800 151 2605

– by email Boloh.helpline@barnardos.org.uk

– or you can make a referral online.